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PRESS RELEASE
Aureon announces launch of Caller Identification (ID) Authentication solution, reducing the effects of unlawful robocalling.
DES MOINES, IA March 2, 2021 - Aureon launched its Caller ID Authentication solution on February 1, 2021. Dumont Telephone Company has implemented this Caller ID Authentication solution, which will minimize the effects of robocalling for our customers.
Aureon's Caller ID Authentication meets the standards of the 2019 Traced Act, which was set forth by the Federal Communications Commission (FCC) and requires voice providers to implement measures to reduce the effects of unlawful robocalling.
"Aureon's Caller ID Authentication solution will undoubtedly bring a positive impact to our valued Independent Telephone Company (ITC) Partners and their communities," said Scott Behn, CEO. "By mitigating the negative effects of scammers and unlawful robocalling, end-users will have a more secure and satisfactory experience with their telephone service provider. And that's something to celebrate."
"Dumont Telephone Company is excited to partner with Aureon to implement this Caller ID Authentication solution," said Roger Kregel, General Manager. "Dumont Telephone Company is committed to delivering an excellent customer experience to the communities we serve, and this Caller ID Authentication technology will minimize the impacts of unwanted robocalling for our customers. The product was implemented in February and it identified and blocked over 600 fraudulent robocalls calls during the first 24 hours of operation."
Aureon's Caller ID Authentication solution provides multiple anti-robocalling measures to ITCs including blacklist/whitelist capabilities, inbound shield, reputation lookup, and analytics to detect potential robocalling activity.
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Mandatory 10-Digit Dialing Coming to Multiple States/Area Codes
|
Alaska |
907 |
Minnesota |
218, 952 |
|
Alabama |
251 |
Mississippi |
662 |
|
Arkansas |
501 |
Missouri |
314, 417, 660, 816 |
|
Arizona |
480, 520, 928 |
Montana |
406 |
|
California |
209, 530, 562, 626, 650, 707, 925, 949, 951 |
Nevada |
775 |
|
Colorado |
719, 970 |
New Hampshire |
603 |
|
Delaware |
302 |
New Jersey |
856, 908 |
|
Florida |
321 (Brevard County), 352, 561, 941 |
New Mexico |
505, 575 |
|
Georgia |
478, 912 |
New York |
516, 607, 716, 845, 914 |
|
Guam |
671 |
North Carolina |
910 |
|
Hawaii |
808 |
Ohio |
440, 513 |
|
Illinois |
309, 618, 708 |
South Dakota |
605 |
|
Indiana |
219, 574 |
Tennessee |
731, 865 |
|
Iowa |
319, 515 |
Texas |
254, 361, 409, 806, 830, 915, 940 |
|
Kansas |
620, 785 |
Vermont |
802 |
|
Kentucky |
859 |
Virginia |
276, 804 |
|
Louisiana |
337, 504 |
Washington |
509 |
|
Michigan |
616, 810, 906, 989 |
Wisconsin |
262, 414, 608, 920 |
The Federal Communications Commission (FCC) has adopted 988 as a new three-digit number to be used nationwide to reach the National Suicide Prevention and Mental Health Crisis Lifeline, starting July 16, 2022. Customers must continue to dial 1-800-273-TALK to reach the Lifeline until July 16, 2022. In order for 988 to work in your area code, 10-digit local dialing must first be implemented. If your area code is included in the list above, you will need to change the way you dial local calls.
What will be the new dialing procedure?
To complete all local calls, you will now need to dial area code + telephone number. This applies to all calls within your area code that are currently dialed with seven digits.
Who will be affected?
Anyone with a telephone number from your area code will need to make this change from 7-digit local dialing to 10-digit local dialing.
When will the change begin?
Beginning April 24, 2021, you should begin dialing 10 digits (area code + telephone number) for all local calls. If you forget and dial just 7 digits, your call will still be completed.
Beginning October 24, 2021, you must dial 10-digits (area code + telephone number) for all local calls. On and after this date, local calls dialed with only 7-digits may not be completed, and a recording will inform you that your call cannot be completed as dialed. You must hang up and dial again using the area code and the 7-digit number.
Beginning July 16, 2022, dialing "988" will route your call to National Suicide Prevention and Mental Health Crisis Lifeline.
What will you need to do?
In addition to changing the way you dial local calls, all services, automatic dialing equipment, or other types of equipment that are programmed to complete calls to 7-digit local numbers will need to be reprogrammed to complete calls to 10-digit numbers. Some examples are life safety systems or medical monitoring devices, PBXs, fax machines, Internet dial-up numbers, fire or burglar alarm and security systems or gates, speed dialers, mobile or other wireless phone contact lists, call forwarding settings, voicemail services and other similar functions. Be sure to check your website, personal and business stationery, advertising materials, personal and business checks, contact information, your personal or pet ID tags, and other such items to ensure the area code is included.
What will remain the same?
* Your telephone number, including current area code, will not change.
* The price of a call, coverage area, or other rates and services will not change due to the dialing change.
* What is a local call now will remain a local call regardless of the number of digits dialed.
* You will continue to dial 1+ area code + telephone number for all long distance calls.
* You can still dial just three digits to reach 711 (relay services) and 911 (emergency services).
* Any 211, 311, 411, 511, 611, or 811 services available in your community can still be reached by dialing their three-digit codes.
* The National Suicide Prevention Lifeline can still be reached by dialing 1-800-273-TALK (8255).
Who may you contact with questions?
If you have any questions regarding information provided in this notice, please call Dumont Telephone Company at 641-857-3211 or visit the FCC website at https://www.fcc.gov/suicide-prevention-hotline.
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