Blog Posts

05.02.2024 Is It Time to Replace Your Router?

If your internet is slower than expected, it may be time to upgrade your speeds. Or you may just need a new router that can actually handle the speeds you’ve purchased!

In today’s blog, we’ll walk you through signs it’s time for a router upgrade and what to do about it so you and your family can take full advantage of Dumont Telephone Company’s high-speed fiber network and greatly improve your streaming, gaming, and overall online experience!

First Step: Look for Signs That Your Router Needs Replacing

Sign #1: Your Router Is Just Plain Old

Start by asking yourself this: just how old is your router? If you can’t even remember when you purchased it, that’s a good sign it’s more than five years old. In fact, many homes and small businesses may be using the same router they originally bought in the early 2010’s or even 2000’s!

If your router is several years old and predates 2019, it simply lacks the technological chops to take full advantage of fiber’s bandwidth and speeds. Tech experts recommend updating to a new router every three to five years to keep up with technology, so remember that as a good rule of thumb.

Sign #2: The Router Feels Hot to the Touch

Another indicator that your router is in rough shape and needs replacing is that it often feels like it’s overheating. Now, of course, almost all electronics will warm up while they’re running. But we’re not talking about typical warmth from sustained usage, but rather considerable heat put out from too much processing.  Other reasons it may get hot is its location.  You may have the router near a furnace register or a vent, or possibly in the direct sunlight, or burying it under something on a desk will force it to get hot.  We also suggest, for maximum signal coverage, to avoid putting it on the floor.

Such excessive heat is a sign that your router is overworked and attempting to handle more than it can, which in turn leads to slowdowns or even dropped connections or reboots. It might also mean that its internal materials and components have degraded or stopped working, causing further problems in transmitting Wi-Fi signals effectively.

Sign #3: You’re Not Getting Anywhere Near the Maximum Download Speeds Your Internet Service Provides

If you’ve noticed that your streaming seems frequently pixelated or distorted—despite paying for a top tier speed plan—it’s quite likely that your router just isn’t up to the job. With fiber internet, data can transfer at nearly the speed of light—something older routers just can’t handle.

If you’re fed up with slow download speeds and have already conducted troubleshooting to rule out other problems, it’s probably time for a new router.

Second Step: Utilize the Latest Wi-Fi Technology

Prior to the start of 2024, the most current Wi-Fi technology was Wi-Fi 6, also called  802.11ax (or an updated version called Wi-Fi 6e launched in 2021), which had been a substantial improvement from previous forms of Wi-Fi technology (e.g., Wi-Fi 5). Indeed, Wi-Fi 6 or 6e, which most new Wi-Fi routers built since 2019 use, will still provide excellent coverage to disperse internet.

However, there is a new Wi-Fi technology hitting the market as of early 2024—Wi-Fi 7! With Wi-Fi 7, download speeds can clock in at up to 46 Gbps, a considerable increase over Wi-Fi 6 and 6e’s 9.6 Gbps top speeds. Additionally, Wi-Fi 7 can use three frequency bands—2.4 GHz, 5 GHz, and 6 GHz—simultaneously, a major step up from previous technology.

In short, look for routers built in 2019 or later using Wi-Fi 6 or 6e, or even better, the latest version, Wi-Fi 7. Their more sophisticated software designs are optimized to work with fiber’s outstanding download speeds.

Third Step: Select a New Router

We recommend Adtran but there are other brands like Netgear, Linksys and TP-Link that will perform well.  Avoid anything related to Huawei and ZTE equipment and software brands.

Fourth Step: Always Keep Your Router’s Software Updated and Protected

Once you upgrade to a new Wi-Fi router using the latest (or at least much more recent) technology, it’s critical to keep that new router up to date! Wi-Fi router manufacturers, like other computer hardware equipment, regularly upgrade their coding and software to keep their products optimized. Diligently updating your Wi-Fi router’s software with the same conscientiousness you have for your laptop or smartphone will make your router more effective and your internet experience far smoother.

Regularly updated (and newer) routers are also better equipped to prevent cyberthreats and keep your home or small business’s network safer. Hacking, phishing, ransomware and other cybercrimes are, regrettably, on the rise. Simply staying on top of your router’s security upgrades is an easy way for you to enhance your network’s protection.

The above steps will help you determine whether it’s time for you to upgrade to a new Wi-Fi router, as well as select the right one for your needs. But don’t forget to check for software and security updates for your router to keep your network safe and secure, too!

As always, should you have any questions about how to better optimize your internet, Dumont Telephone Company’s customer service representatives and technicians are available to help you.

03.07.2024 Four Reasons Local Businesses Need Fiber

In today’s global economy, every minute and every dollar counts for all businesses. Whether you’re logging on for a videoconference or running an ecommerce business, you’ll need fast, reliable broadband to get the job done.

At Dumont Telephone, we deliver the very best broadband available to all businesses in our communities over our advanced fiber network. With speeds exceeding 1 gig, our fiber has all the power your business needs to keep up!

Read below for the top four reasons why local businesses need fiber and learn how we can help your business get ahead!

  1. Keeping Consistent Contact with Customers

Customers today are accustomed to remaining in touch with their favorite brands at all hours of the day. Whether through appealing websites, well-crafted marketing emails, pithy social media and blog posts, or other forms of consumer outreach, broadband keeps the channels of communication open 24/7.

But a strong broadband connection is essential.  Everything from point-of-sale payments (POS transactions), to VoIP phone services, to digital marketing requires a reliable connection, and nothing is more reliable than fiber.

Utilizing glass strands that transmit data at nearly the speed of light, fiber keeps you connected to your customers better than any other form of internet. Fiber optic broadband is both super strong and surprisingly flexible, so it’s less susceptible to interruptions due to bad weather.

And since every business we serve gets a dedicated fiber, you don’t have to worry about your connection slowing down during peak usage hours!

  1. Video Conference Calling and Virtual Meetings Without Distortion or Interruption

One of the most truly special aspects of high-speed broadband is its ability to let people converse face-to-face through video conferencing.  Video meetings keep remote teams better connected while also making it easier to build stronger relationships with prospects and customers.

With fiber’s unmatched upload speeds, download speeds, and bandwidth capacity, you can rest assured that your video calls will be pristine and distortion-free—so you can stop worrying about your connection and start focusing on the job at hand!

  1. Handling Multiple Applications and Users Simultaneously

Of course, many businesses have staff that use a single common server to connect all their devices for all of their projects and output. Laptops, tablets, smart devices, and even cell phones have the advantage of making employees more productive—but they can also strain networks and slow down the broadband for the whole business when it’s crunch time.

Fiber’s enormous bandwidth and 1 gig download speeds provides your business with the capabilities to meet the needs of multiple users and all their various tasks at one time. With our services, you can have one team member uploading large files, another on a Zoom call, and another livestreaming on social media without any slowdowns or delays!

  1. Staying on Top of Market Trends and Other Critical Information

What happens around the country and the world can impact our local businesses and their bottom lines. From the constantly fluctuating price of oil and other commodities, to supply chain bottlenecks, to major industry and trade innovations, up-to-the-minute information is crucial to any business’s success.

Having reliable broadband for your business means you don’t need to worry about missing out on the latest market trends and other invaluable data. Fiber’s exceptionally high speeds and voluminous bandwidth let you stay on task while monitoring key market information in real time, keeping you competitive no matter where you operate your business.

Dumont Telephone’s Plans and Pricing for Businesses

100M $80
200M $125
500M $235
1GB $515

Our customer service representatives can answer any questions you may have about our fiber network and what it can do to make your business more productive, efficient, and profitable.

12.12.2023 Why Fiber Broadband Is More Reliable in All Weather

Most people know that fiber broadband is the fastest available. Its fiber optic technology transfers data at near-light speed, making streaming movies in 4K or sharing bandwidth with your family a breeze.

But did you know fiber is also more reliable than other kinds of internet as well, especially in severe weather? Legacy internet connections (think older systems like cable, DSL, satellite, and wireless that rely on outdated technologies) just cannot compete with fiber’s speeds or reliability. Because of their structural differences and even the way they’re deployed and installed, those older technologies are far more susceptible to outages due to inclement weather.

At Dumont Telephone, we’re proud to deliver the fastest, most reliable broadband our community can get. Read on to better understand why fiber broadband is heads-and-shoulders above other technologies for reliability, and why you can count on it in just about any weather condition.

Fiber Lines Are Buried—and Not Directly Exposed to Weather Threats

Unlike many other kinds of internet, like satellite, DSL, or wireless 5G, our fiber lines are buried beneath the surface of the ground. This means that your fiber connection is hidden away from wind, rain, ice, and other weather impacts.

Fallen trees, which are the bane of telephone and many other exposed powerlines and wires, simply can’t touch a buried fiber line. Just think of how gusty winds, thunderstorms or even ice storms can bring down tree limbs (or entire trees) over powerlines, knocking out power, telephone, and—way too frequently—internet services to tens of thousands of customers at a time!

Because our fiber is installed in the ground, these risks just don’t impact customers utilizing our fiber broadband. And fiber is far less prone to service disruptions from dramatic fluctuations in cold or hot weather because the ground helps insulate the fiber lines from extreme temperatures.

Fiber Is Not Affected by Electromagnetic Interference

Another significant advantage fiber has over other forms of internet technology is the composition of the materials it uses, which makes it much less susceptible to electromagnetic interference. Electromagnetic interference (often called EMI) occurs when an outside source, anything from a household appliance to nearby construction work, interrupts the normal flow and transmission of electrical signals.

Bad weather can cause EMI, too, especially when lightning strikes wreak havoc on electrical systems. For internet users, EMI can lead to service disruptions, slowdowns, distortions, or even crashes of your internet. And bad weather is the worst time for downtime! No one wants to be stuck at home without the connection they need to check in on loved ones, get weather reports, or keep the kids entertained.

Unlike fiber, cable internet uses coaxial cable, which is comprised of a metal-based (copper) wire. Copper-based coaxial cable can be easily influenced by nearby electromagnetic energy—including some very common sources that are probably in your home! These include mundane household items like microwave ovens, but also nearby power lines and even electrical motors.

Rather than relying on copper wires, fiber optic lines consist of many tiny hairs of thin glass, which transmit broadband signal at nearly the speed of light. Thus, because it is composed of glass (rather than metal), fiber broadband simply isn’t affected by EMI from appliances, power lines, or even the weather like coaxial cable internet is.

Light Is Flexible!

Lastly, fiber’s inherent advantages over cable in just about any weather condition stick out for another reason—light is flexible! And that flexibility really matters during all-manner of extreme weather events.

Most people think of downed powerlines and extreme temperatures as the primary causes of weather-based internet problems. But inclement weather can sometimes cause cable lines to bend (i.e., from extreme precipitation or flooding). That crimping harms the copper wiring within and can slow or even stop the flow of internet signal to your home. Not so with fiber!

Fiber optic lines and their many strands of fine glass “hairs” can more easily bend without being crimped or damaged—and without interrupting or preventing the broadband signal. The glass materials are so flexible that with fiber, the broadband signal literally “goes with the flow”! Thus, unless the fiber connection is physically cut, you shouldn’t lose broadband signal due to any unforeseen bending of your lines from harsh weather.

From the way it is installed in the ground to the quality of its materials and components, fiber broadband is just more reliable in all weather conditions than cable, DSL, satellite or wireless internet. You just can’t find a more dependable or faster broadband connection than fiber!

To get connected to Dumont Telephone’s advanced fiber network and enjoy a better experience in all weather, give us a call today!

09.07.2023 Eight Real-Life Ways Fiber Broadband Makes a Difference

Just about any of our customers who have already made the switch from older forms of internet (like cable) to fiber broadband will tell you that fiber’s advanced technology is vastly superior to anything else they’ve used.

From downloading files at near-lightspeed, to voluminous amounts of available bandwidth for handling multiple applications simultaneously, to more reliable material components that provide pristine streaming TV and movie experiences, fiber is simply heads-and-shoulders above cable, DSL, and satellite internet.

But those are just technical specs—and that doesn’t tell even half the story! Fiber broadband, like the kind delivered by Dumont Telephone Company, can genuinely enhance your quality of life in a myriad of ways, including the following eight use cases we’re proud to support in your community.

  1. Telehealth Expedites Critical Health Interventions

We begin with everyone’s top priority—keeping their family healthy. And fiber broadband now plays a significant role in delivering healthcare to millions. Telehealth, which allows physicians and other medical professionals to provide initial consultations (and other healthcare) from a patient’s home, has expanded massively in recent years.

Telehealth helps doctors and patients assess when more urgent in-person care is needed (and when it’s not). Prescriptions can get filled faster with telehealth, and consultations over fiber broadband can even assist in properly applying first aid to injuries.

Telehealth consultations can be performed quickly and reliably thanks to fiber’s bounty of bandwidth, which lets audio and video data transfer between doctor and patient seamlessly. Many doctors won’t make a diagnosis when a poor internet connection causes choppy video calls, but that’s not a problem when the patient has fiber broadband!

  1. Remote Work Improves Convenience and Productivity

While remote work isn’t for everyone, it can be life-changing for caregivers who need a little more flexibility. Plus, while avoiding the hassles of commutes and traffic delays, remote workers also save money on gasoline and reduce their carbon footprint.

While many workers and employers decide to go fully remote, even partial remote work flexibility can be a blessing. But it takes a particularly robust broadband connection to facilitate remote work (especially video conferencing), which isn’t always supported by inferior connections like satellite.

Fiber’s symmetrical downloads and uploads let workers send and receive large files and transmit data during long meetings and conferences, making a remote staff member genuinely feel part of the team!

  1. Distance Education Allows Students to Gain Skills and Get Ahead

Access to higher education is more attainable than ever, thanks to the multitude of online distance learning opportunities available through colleges and universities around the country.

From undergraduate and graduate degrees to technical certifications, fiber broadband puts education within reach for many who thought it was impossible or beyond their means, while helping them achieve the skills necessary to meet their career goals.

Fiber broadband’s enormous bandwidth facilitates reliable distance learning and even genuine classroom experiences. It allows students and professors to share large files like presentations or lectures in real-time and enables video conferencing to foster learning and growth, including one-on-one student-faculty interactions—all without sweating frequent distortions or outages that frustrate students on older internet technologies.

  1. Lifelong Learning Keeps the Mind Active and Engaged

Beyond bringing official degree and certificate programs to students, fiber broadband also facilitates a less formal but still highly valued form of education: lifelong learning. Lifelong learning provides opportunities for the curious to understand their world—and even the universe—well after college ends.

Several companies and major universities, such as Wondrium (formerly The Great Courses), edX, Harvard, and Yale have developed extensive online course offerings. You can find classes from prestigious professors spanning topics like ancient Greek history, Renaissance art, classical music, modern astronomy, and more.

And many courses are available free of charge! Through fiber’s near-lightspeed downloading, these courses can be streamed and enjoyed right from your home.

  1. Virtual Reality Lets You Explore the World from Home

Fiber’s hefty bandwidth and vigorous download speeds also brings the wonder of Virtual Reality to your home—and with it, the travel experiences many have only dreamed about! Unlike traditional forms of entertainment, VR’s wonderous technology envelopes a user in multiple dimensions of visual and sound effects.

VR—through fiber broadband—makes viewers literally feel like they’re wherever VR is showing them, whether it’s a tour of the Grand Canyon or an Amazon rainforest, an astronaut’s view from outer space, or a sonorous symphony hall.

Fiber’s speed and bandwidth combined with VR technology allows you to explore Paris’ Louvre Museum one day, and the Colosseum in Rome the next without ever leaving your living room!

  1. Smart Homes Save Energy, Time, and Money

Fiber broadband and its spectacular speeds and enormous bandwidth capacities make it possible to power a genuine smart home—a place brimming with tech and devices to cut energy usage and costs and make life better and more efficient.

From smart refrigerators that let you know when it’s time to get a new gallon of milk, to smart lighting that cuts off when you leave home, to smart speakers playing music (or soundscapes) throughout every room, smart home technology can turn your dwelling into the home of your dreams.

Remember that fiber broadband can keep these devices and smart home features running smoothly, while still letting you stream TV and movies, upload videos, and enjoy everything else about your broadband. Unlike other forms of internet, with fiber broadband, you’re not forced to choose which online activity to sacrifice at any given time!

  1. Smart Home Security Makes for Safer Homes and Neighborhoods

One smart home feature everyone should take advantage of is improved real-time safety and security delivered by smart lighting, smart cameras, smart doorbells and related tech. Fiber-powered devices can monitor your home for security threats at all times, whether you’re tucked in your own bed upstairs or thousands of miles away on vacation.

Additionally, outdoor smart lighting and doorbell systems help make your neighborhood safer too, deterring “porch pirates” and other crime. Fiber broadband has the power to keep these crucial smart home safety and security systems running strong while still allowing you to stay productive and engaged in other online activities simultaneously.

  1. Video Calling Keeps You Connected Face-to-Face

Lastly, fiber’s impressive speeds and incredible bandwidth make video calling crystal clear and convenient. Grandparents can easily have face-to-face conversations with their grandchildren, and both sides of the call can see faces as well as hear voices.

Video calling is simply a much more intimate way to stay in touch than by phoning or emailing. And fiber broadband enables this improved communication without the distortions and interruptions that plague other types of internet.

The eight examples above are just a small sample of the way fiber broadband’s innovative technology enhances your life. From practical matters like health, work, and security, to broadening your worldview and sharing knowledge and world cultures, fiber can improve your well-being, inspire your mind, and uplift you.

To learn additional ways that Dumont Telephone’s fiber broadband can make a real difference in your life, follow our social pages!

06.16.2023 Is Fiber Really Worth All This?

Trucks on the curb. Roadside digging. Traffic detours. Workers invading your quiet neighborhood. Although we do our best to minimize disruptions, we understand that the fiber construction process can be a noisy inconvenience.

Improving any infrastructure—from broadband networks to public roads—can be a hassle at the time, but the outcome is (hopefully) always worth the temporary disruptions. As we work hard to bring future-proof fiber broadband to our community, we wanted to take a few minutes to look ahead and consider all the value fiber can bring to our town.

We believe fiber is worth the trouble because we believe your area is worth it—and we hope you’ll agree!

Fostering Remote Work Opportunities

For starters, fiber facilitates remote working. This provides more options for the people who live in rural areas while also enabling more people to move here and contribute to our local economy.

Remote working has expanded exponentially over the past several years, with some estimates indicating that up to a quarter of all professional jobs will be remote for at least a majority of their time. And having a reliable broadband connection is simply essential for those remote workers to be productive and stay competitive with their colleagues!

Remote work involves much more than just web browsing and checking emails. Quality, interruption-free online videoconference calling is critical for remote workers to stay connected to their fellow staff members. Fiber broadband has both the speed and the bandwidth necessary to make video calling clear and dependable, dramatically reducing the frustration so many individuals have felt in the past.

Of course, the presence of a trusted broadband connection also makes employers much more willing to let their employees work remotely from home in the first place! We’re excited to see local residents take advantage of more remote work opportunities in the months and years to come.

Energizing Economic Growth

Of course, the economic value of fiber broadband extends well beyond remote workers! Indeed, our rural area’s entire economy is improved by having access to future-proof broadband.

Existing businesses are more efficient and can compete with companies in any major metropolitan area in America—or even around the world. That’s because Dumont Telephone Company’s fiber broadband is as fast as that of any large city.

Having fiber broadband helps attract new business investment to our area, too—and with it, more jobs. Fiber has a “multiplier” effect on our local economy, as each new business and job attracted to our area because of fiber spreads economic growth across our region, helping it grow and flourish.

Improving the Value—and Security—of Your Home

As fiber broadband is the most sought-after form of high-speed internet in America today, having broadband through Dumont Telephone Company can also increase the value of your home.

Indeed, one study indicates that having fiber broadband can increase the value of a home by 3.1%! For the average-priced home in America, that could be a difference worth many thousands of dollars.

High-speed broadband also helps protect your investment by keeping your home safer, too. Smart home technology has advanced over the past several years. Smart cameras and doorbells can prevent “porch pirates,” smart lighting adds visibility at night and deters trespassers, and security systems can alert you and emergency services if disaster strikes while you’re away.

Facilitating Home Health Care

The technology enabled by fiber broadband doesn’t just protect your home but the people inside it, too. The innovations in telehealth in recent years make getting health care, including urgent care, faster and easier than ever before.

A reliable broadband service with fiber lets you speak one-on-one with your physician and other health care providers from home, making many health consultations much quicker and more efficient. These at-home telehealth sessions can even save you from unnecessary trips to the doctor’s office in the first place!

Telehealth is not just for conveniently treating the common cold, either. With a sufficiently strong broadband connection, home health video conferences can provide better ongoing care and monitoring for those with chronic health conditions.

Improving Our Community and Providing Educational Resources

Beyond the walls of your home, the pillars of our community benefit from fiber’s incredible speeds and generous bandwidth, too. Public schools can provide extra learning resources for all our students and teachers. Public libraries can offer increased research capacity, media, and programs. Community centers for seniors and youth can extend their outreach through skills-building and hobby workshops. Emergency services can respond more quickly and accurately when needed.

In this way, Dumont Telephone Company’s fiber broadband does far more than just help an individual family enjoy their home or a small business get the job done. At its core, fiber is as important a part of our area’s infrastructure and future as our roads and electrical grid.

Competitive Gaming and Esports

Finally, fiber’s many advantages extend to the vast world of online gaming. Whether enjoyed solo or with friends or other competitors, online gaming has become a hugely popular pastime in America. And Dumont Telephone Company’s sophisticated fiber technology has all the bandwidth and extraordinary speeds to prevent lag, crashes, and other delays that plague online gaming, ensuring the best possible gaming experience.

While this may seem frivolous compared to other examples above, gaming isn’t only about having fun or passing the time. Esports (competitive video gaming in leagues and tournaments) has become a booming enterprise, taking ordinary online gaming and turning it into a serious sport.

Esports can open exciting opportunities for the next generation in our area. To date, more than 30 colleges and universities offer esports scholarships to talented gamers, some of which reach into the tens of thousands of dollars per year! From there, graduates can even find a career in many gaming-related fields. (Selfishly, we hope some of them will come back and join our own team to help us continue improving technology in our area!)

Get Connected!

As we continue to build out fiber in our areas, we’re excited about the future this technology can make possible here and we hope you agree!

Get in Touch With Our Team

If you have any questions or would like to schedule service or support, our staff would be happy to help you.